1. Why we verify
Identity verification protects you and the integrity of the platform. It prevents fraud, identity theft, underage trading, and the use of the platform for money laundering. Verification is a regulatory requirement, not an optional step.
2. What you'll need
- Identity document: a valid passport, national ID card, or driving licence. The document must be legible, unexpired, and show your photo and date of birth.
- Proof of address: a recent (under 3 months) utility bill, bank statement, or government letter showing your name and residential address.
- Selfie: in some cases we may ask for a selfie with your document to confirm you are the holder.
3. The verification process
- Submit your documents via the Verification tab in your account.
- Our compliance team reviews your submission, typically within 1–2 business days.
- You'll be notified by email when verification is complete, approved, or if we need more information.
4. What changes when verified
Until verification is complete, your account can trade on the demo balance but withdrawals are disabled. Once verified, you unlock withdrawals, higher limits, and full account features.
5. Re-verification
We may periodically re-verify your identity if your documents expire, your circumstances change materially, or we identify activity that warrants it. We'll notify you in advance where possible.
6. Data handling
Your KYC documents are encrypted at rest, access-restricted, and used solely for verification and regulatory compliance. They are never sold or shared except with verification providers and competent authorities as required by law. See our Privacy Policy for details.
7. Contact
For verification queries, contact support@gbfxs.com or use the Verification tab in your account.